GFI MailEssentials installation restarts Microsoft ® Exchange or Microsoft IIS ® SMTP services. For more information refer to Obtaining a GFI MailEssentials subscription. When upgrading to a new major release your also need to upgrade your license key. The username and password are retrieved from GFI Accounts and assigned to the user in the moment of the registration of the account. GFI MailEssentials 21 and later offers two types of licensing services:. For more information refer to Upgrading GFI MailEssentials. Upgrade is not reversible you cannot downgrade to the previous version after upgrading. 
If you are currently using a previous version of GFI MailEssentials, you can upgrade your current installation while at the same time retaining all your existing configuration settings. For more information refer to Installing on an email gateway or relay/perimeter server.This section describes how to run the installation of GFI MailEssentials. Ensure that outbound emails are configured to route through GFI MailEssentials. If inbound emails are passing through another gateway, ensure that the mail server running on the other gateway forwards inbound emails through GFI MailEssentials. Ensure that the MX record points to the IP address of the server running GFI MailEssentials. 
MX record for domain not configured correctly.For more information refer to SMTP Virtual Server bindings. Check for multiple Microsoft ® IIS SMTP virtual servers and ensure that GFI MailEssentials is bound to the correct virtual server.For more information refer to Disabling email processing. Ensure that GFI MailEssentials is not disabled from scanning emails.
For more information refer to Local domains.
GFI MailEssentials needs the domain to be listed under Local Domains to be scanned. The cause is typically a misconfiguration of the sources of emails that should be scanned by GFI MailEssentials. Dashboard shows only inbound or only outbound emails are being processed. Dashboard shows no email is being processed at all. This issue can present two different symptoms: Dashboard shows no email is being processed Issue encountered
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